Policy

Editorial & Safety Policy

How we write our guides, who reviews them, and where to turn if you need urgent help.

melo is not therapy

melo is a platform for companionship and conversation. Our hosts are warm, vetted people — not licensed clinicians acting in a clinical capacity on melo. Nothing on this website, and nothing said in a melo session, is medical advice, diagnosis, or treatment. If you are living with a mental-health condition, or you think you might be, please speak to a qualified doctor, psychologist, or psychiatrist. melo is a companion alongside that care, never a substitute for it.

If you need urgent help

If you are in immediate danger, thinking about harming yourself, or worried about someone who is, contact one of these free, confidential helplines in India now:

If numbers have changed since you're reading this, Tele-MANAS (14416) is the most stable national line.

How we write our guides

The articles in melo's guide section exist to help people find the right kind of support — including options that aren't melo. We aim for content that is:

Who reviews content

Guides are written by the melo editorial team and reviewed by melo's founder before publishing. As melo grows we intend to add a named mental-health professional as a content reviewer, and will credit them here and on each reviewed page.

Updates and corrections

Each guide shows a "last updated" date. If you spot something inaccurate or out of date — especially a helpline detail — email hello@getmelo.in and we'll correct it promptly.

Who's behind melo

melo was founded by Gautam Gupta, founder and CEO. You can read more on the melo home page.